100% Money Back Guarantee Try FantasyFootball.com Risk Free

We're so convinced you'll absolutely love our fantasy products, that we're willing to offer a 30 day, risk free money-back guarantee. If at anytime within 30 days of purchasing our Gold or Platinum Packages you are unhappy, then simply let us know and you'll receive your money back. It's as simple as that! 
 

Before you request a refund
  

If you're having difficulty accessing any of our products, then let us know, and we'll try to help you. Very few fantasy companies offer 1-800 phone support and none of them offer Live Advice & Support. Call Lisa at 1-866-475-9002 between the hours of 9am – 4pm CST and she will do everything in her power to help you. If she can’t resolve your problem, she will definitely find the answer you are looking for.  Additionally we offer Live Advice & Support nearly 12 hours a day so feel free to utilize that interface and the Support room to get the help you need.  If all of these fail please email our tech support staff.

If you're having problems using or configuring our software, Please check the Drafting Tools Support forum first to see if your question has already been answered. If you can't find what you need using the site search feature, create a new message board post. You can also contact the developer, Robert Cobb, via email. You can also contact the technical director, George Kerwood, via email.   
 

Request a refund

To request a refund, simply contact us with your purchase details within thirty (30) days of your purchase. Call Lisa at 1-866-475-9002 and she will get your refund taken care of.

Customer refund testimonials

Shown below are a few customer refund testimonials, as well as a response from our sales manager, Lisa Gilmore.
 

From Lisa: " Gary ! Thank you for your inquiry! I've manually modified your account and upgraded you to Platinum. I hope this is a satisfactory exchange for you. You have saved $19." 
 

From Gary : "Lisa, Thank you very much, I am surprised and delighted!! The world needs more companies and people like you."
---------  

From Brendan: " Hi, I bought a Premium Package last week, but I would like to go back on the buy and get my money back. I have not installed the draft predictor program... Please advise what I need to do in order to get the refund." 
 

From Lisa: " Brendan, Thank you for your inquiry regarding your premium package! I've just refunded your order as requested to your credit card. The refund is immediate but please allow a few days for your bank to transfer the funds back to your account."  

We're committed to our refund policy!
 

We understand that even after trying our products for a few weeks that it just might not be the right choice for you. Hey, we are fantasy football diehards ourselves and believe that you shouldn't be stuck with a product that doesn't fit your needs.
  

If you ever do need a refund on anything you purchase from us (our current refund rate is less than 1%), you'll be glad to know that the process is easy. Once you contact us to let us know that you need a refund, we simply click one button in our order system and the refund is processed immediately through our payment provider (Credit Cards and PayPal). 99% of the time this doesn't take any longer than a few hours from when you've contacted us.

Remember, if you have any questions before you purchase, please feel free to give us a call or send us an email. We've built our company on providing our customers with the best products and the best support that we can, and we'd love to show you that we're 100% committed to our 100,000+ customers.